Terms and Conditions
How an engagement with SS NexOra IT Solutions works.
Last updated: November 2026. These terms describe the commercial model on this website. The Business Requirement Document you approve is the scope for that piece of work.
Services
We provide software development, offshore development, dedicated team allocation, website development, web applications, mobile development, AI automation, maintenance of existing sites and applications, and revamps of existing applications.
No advance, and no fee through the BRD
We do not take an advance payment. Discovery, analysis, and delivery of the Business Requirement Document are not charged. You approve the BRD when you are satisfied that we understood the requirement. Chargeable delivery does not start before that approval.
Rate
After the BRD is approved, every kind of work is charged at $15 per hour. That includes design, development, testing, deployment, documentation, automation, maintenance, and revamp work. There is not a separate rate by role.
Milestones
Approved work is delivered in phases. You approve a milestone before we start it. We invoice the hours for a phase after you approve the completed phase. A phase you have not approved is not billed. There is no advance against a future phase.
Scope changes
Work that is outside the approved BRD is a new milestone. It is estimated in hours at $15 and follows the same approval rule. We do not treat a change of scope as warranty.
Warranty
For one year after approved work is delivered, we fix defects in that scope at no charge. A defect is behaviour that does not match the approved BRD and its acceptance criteria.
Maintenance and revamp
Care of an existing website or application, and a revamp of an existing application, follow these same terms. We agree a written scope first. Hours after approval are $15. Warranty applies to the work we deliver under that scope.
Contact
Email: Team@SSnexora.com, Sales@SSnexora.com
Phone: +91 9687023658
Office address: Office No. 227, Siddhi Vinayak Arcus, Opp. Priya Talkies & Navrachna University, Bhayli, Vadodara (Gujarat), India